Respond to enquiries
Never miss an enquiry. All messages from all sources in one easy to use enquiry management system.
Handle bookings seamlessly
Deals with your chalet bookings from initial enquiry to post-trip feedback in one seamless interface.
Track payments & send invoices
Easy to use finance module for you to control all your chalet company finances and send guest invoices.
Responsive chalet software
ChaletAgent works on PC, laptops, tablets and smartphones. Check enquiries and bookings on the go!
Smart chalet management software
ChaletAgent is a web based software application, designed to help you manage your chalet business effectively.
Accessible via laptops, tablets and smartphones, it frees you from your office and allows you to work on the move, wherever you are.
ChaletAgent works while you sleep or play
- Group leaders can enter important guest information directly into ChaletAgent
- Guests that are ‘soon to arrive’ are sent welcome emails.
- Chalet hosts receive detailed information about their next guests.
- Departing guests are sent requests for feedback.
- ChaletAgent can publish availability to your web site.
Bookings at your fingertips
Access booking data in seconds, in one easy to use area. Push booking summaries out to staff containing dietary requirements, emergency contact numbers and room configurations for each of your properties.
Store private notes about chalet bookings and offer an extra level of service to your guests. The extra touches are not forgotten.
Never miss a chalet enquiry
All incoming chalet enquiries are handled by ChaletAgent. You can instantly see where the enquiry came from, and sort the important enquiries from the noise, quickly and easily.
Dealt with enquiries are safely archived away for future reference, out of the way of your everyday work flow. You can also view a contact and instantly see all the enquiries that they have made, giving you simple access to all communications.
See at a glance the availability for each of your chalets. Simple icons indicate unusual arrival days, or flag vital information that is still to be collected.
With one click you can view all the details about each chalet booking, transfers, lift passes and guests.
It’s an easy to use platform and it saves a lot of time as we don’t have to send our guests all the questions regarding their dietary information, ski pass order, etc. The guests fill everything in and an easy to use summary comes out.
Ben’s always very responsive should a bug occur, or should I have a feature which I would like to have added or altered. Great system. Thanks Ben!
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Helping you to run your chalet and enjoy the mountains. Day to day.